If you are still unable to scan the QR code, you can try to manually connect, go to ⚙️Settings> Remote Control and click SHOW on the blurred QR-code and then click Show Details below the QR-code. If you are using Samsung's browser for example, you might either need to enable the QR code scanner integrated into the browser and scan from it OR use a dedicated QR code scanner app that isn't the built-in camera app. Note: that it's possible the browser is blocking the redirection. It should open your browser app and then automatically redirect to the Streamlabs Controller app, log you into the app, and connect the Remote control feature. Make sure the Streamlabs Controller app is closed before trying the following, and then try to scan with another app capable of scanning QR codes. Unable to scan the QR code from Streamlabs Desktop After doing so reboot your computer and try connecting the Streamlabs Remote again by scanning the QR-code.Īlso, if your WiFi has multiple bands (like 2.4 GHz and 5 GHz) please try each one. If you are still unable to connect to Streamlabs Desktop, and you are sure you have opened the firewall and are on the same local network, go to ⚙️Settings> Remote Control and click SHOW on the blurred QR-code and then click Show Details below the QR-code and Generate New to generate a new API key. Unable to connect Streamlabs Controller App Start the application on your phone and go to Remote Control.Open Streamlabs Desktop ⚙️ Settings > Remote Control and click SHOW on the QR-code.Allow Streamlabs Desktop through the firewall.If using a guest wifi point, allow devices to access the local network.Make sure that ' AP Isolation' or ' Access Point Isolation' is not enabled.Connect your mobile device to the same local network Streamlabs Desktop is on.Have Streamlabs Controller app on your phone up-to-date.iOS version 12 or higher ( Apple App Store)Ĭonnect to Streamlabs Desktop Over Local Network.Android version 5.1 or higher ( Android Google Play Store).Running the latest version of the Streamlabs Controller app.To use the Streamlabs Controller app, you need a phone capable of:
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